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Not all AI solutions are the same. AI copilots like Zendesk Agent Copilot and eesel AI transform customer support by automating tasks, reducing response times, and enhancing workflows. But with varying features, pricing, and flexibility, choosing the right AI assistant is crucial.

Get a look at what Zendesk AI bots can do for your customer service department, how to set them up, and a breakdown of their pricing.

Custom AI chatbots are changing the way customers interact with businesses. Find out why they’re so important for customer interactions.

Learn about all the different options you have for AI integrations within the Zendesk platform. From the native AI solution to third party solutions, your customer service department will feel the difference.

Avoid missed SLAs and frustrated customers—learn how Zendesk Intelligent Triage routes tickets instantly and accurately.

Zendesk has added several generative AI features in order to help support teams deliver faster and more accurate answers. Check out our updated 2025 guide on all of these features.

Your complete guide on Zendesk Automations. Learn how to set everything up and get some best practices.

The complete guide to Zendesk Autoreplies. Learn how to setup autoreplies in your helpdesk along with the best practices to follow for success.