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Thoughts on everything AI, customer support and sales.
How to set up an AI response generator in Zendesk
Tired of your support team drowning in repetitive tickets? This guide shows how to bring AI into your Zendesk setup to automatically handle common customer questions.
How to integrate and optimize GPT-4o for Zendesk support
The launch of GPT-4o has advanced AI as a whole. Learn how to make use of it within your Zendesk support platform.
Complete Zendesk GPT integration tutorial for 2025
Learn how to integrate different GPT options within Zendesk. Get the best options and the strategies needed for successful implementation.
Zendesk AI autoreply examples & quick setup guide
Stop drowning in support tickets! Automate responses, cut wait times, and boost efficiency with Zendesk AI autoreplies.
Complete guide: How to set up Zendesk AI assistant
Struggling to handle a large amount of tickets? Learn how to set up a Zendesk AI assistant to help alleviate all the downward pressure.
Complete Zendesk AI automation setup guide for 2025: Step-by-step tutorial
Get a full guide on how to set up AI automation within Zendesk. Learn step-by-step how to implement AI successfully in your helpdesk.
Automate your Zendesk ticket tagging with AI: A practical guide
Automate Zendesk ticket tagging with AI for 95% accuracy and save 15-20 hours per agent monthly. Learn how AI improves efficiency and eliminates manual work.
Zendesk AI ticket classification: Complete rundown in 2025
Managing an ever-growing ticket queue can be overwhelming for support teams. Zendesk AI ticket classification aims to solve this by automating ticket tagging, routing, and prioritization. But how well does it work in practice?