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Thoughts on everything AI, customer support and sales.
Connect ChatGPT with Zendesk in just a few minutes
Integrating ChatGPT with Zendesk is straightforward and only takes around 5 minutes. Here’s how to get started.
Ecosa rests easy with eesel AI automating Zendesk tickets and live chat
“We chose eesel AI because it offers multi-channel data input options, allowing us to fully leverage the advantages of large models.”
How to build a chatbot with eesel AI: A quick guide
Learn how to build an AI chatbot with eesel AI in 5 minutes. Connect with your website, Slack, or Teams, and automate your frontline today!
The must-track metrics in AI customer service
Learn how to measure the impact of AI on customer service. Track, improve and optimize AI to reduce costs and increase customer satisfaction.
The 10 best chatbase alternatives for 2024
Explore the 10 best Chatbase alternatives in 2024 for customizable, affordable, and AI-driven chatbot solutions.
Generative AI for customer support: Changing the way businesses talk with customers
What is generative AI? Discover how it can enhance efficiency, reduces costs, and deliver personalized, 24/7 service to help you scale.
Bots vs. AI agents: How to choose the best solution for your business
For customers today, fast, personalized service has become a non negotiable. To rise to this challenge, today’s companies must work with automation tools like bots and AI agents.
How to build a customer support knowledge base
Learn how to build a customer support knowledge base that helps your team, speeds up ticket processing, and improves customer satisfaction.