Atlassian Intelligence and its Rovo offer impressive AI-driven tools for productivity, workflow integration, and centralized knowledge. For large teams juggling tasks across platforms, these solutions provide advanced tools to streamline operations. But there’s one critical factor to consider: the pricing model.
Rovo, Atlassian’s core AI assistant feature, operates on a per-user billing model, meaning that each team member with access (even if they don’t use it) adds to the total cost. For teams with stable headcounts, this can be manageable.
However, for those with fluctuating sizes, seasonal projects, or cross-department needs, these per-user fees can stack up quickly. Additionally, Rovo’s usage quotas and potential overage fees can make budgeting tricky, especially when team usage varies significantly.
In this article, we’ll break down the pricing structures of Atlassian Intelligence and Rovo to show where costs can increase and how these tools may impact your budget flexibility. If you’re looking for a reliable AI solution, understanding these details will help you determine if these tools align with your goals. So, let’s dive in.
Atlassian Intelligence and Rovo pricing structure
Atlassian Intelligence is offered as part of the Premium and Enterprise plans for Atlassian’s product, so just using Atlassian Intelligence features, not Rovo, will not incur additional costs outside of making sure you’re at least on the Premium plan. This can be costly if your team doesn’t require anything more than the Standard plan.
Atlassian Intelligence pricing tiers
Depending on which apps you are using and how many users there are, Atlassian Intelligence offers several pricing tiers to accommodate different levels of access:
- Standard: This tier provides core AI features and suits teams that only need the basics.
- Premium: Includes advanced AI capabilities and additional support, ideal for mid-sized teams seeking more functionality.
- Enterprise: Designed for large organizations, this top tier provides full AI access, priority support, and advanced admin tools.
Each of these tiers is priced per user, and while there may be discounts for larger teams, costs can still jump significantly when moving up a tier or adding users. This setup can strain budgets if your team size or needs expand quickly.
Rovo pricing plan
Rovo is a different story entirely. It works on a per-user billing model, meaning that every person with access to Rovo capabilities adds to the total cost. This structure can work well if your team size is stable, but expenses may rise if your team grows or if more departments need access. It is approximately $16 USD per user, on a monthly basis, but incremental discounts are given for more users. For example, at 1000 users, it is $12 USD per user per month.
The per-user model means each team member with access incurs a cost, even if they use the AI tools only occasionally. For smaller or stable teams, this setup can be fairly predictable, allowing you to budget based on a set number of users.
However, if your team is expanding, includes temporary hires, or if multiple departments need access, those per-user fees can quickly add up, making budgeting harder as needs fluctuate.
Beyond per-user fees, high-volume usage of Atlassian Intelligence’s advanced features – such as automated summaries, natural language search, and task suggestions – can be a big problem.
For Atlassian’s Rovo, there are two types of quotas for usage, defined as Objects and Requests. Each quota type is determined by the number of billed user licenses your organization holds. Here’s how each works and may incur fees in the future:
- Objects: These are individual items indexed by Rovo connectors, like a document in SharePoint or Google Drive, a chat thread in Slack or Teams, or a webpage. Each organization has a pool of objects they can index based on the number of billed user licenses. For example, if an organization has 200 billed users, they can index up to 300,000 objects (200 users * 1500 limit).
- Requests: These are interactions sent to Rovo Chat or Rovo Agents, either by you or teammates. Similar to objects, requests are pooled across the organization based on the number of licenses. For example, with 200 billed users, the organization can make 50,000 requests per month (200 users * 250 limit). This limit resets at the end of each billing period or monthly for annual subscriptions.
Currently, Rovo usage is within Atlassian’s Acceptable Use Policy, meaning there are no additional costs for going over limits. However, in the future, going beyond these quotas for either objects or requests will result in additional charges based on actual usage.
Rovo pricing limitations
Rovo, as part of Atlassian Intelligence, brings valuable AI-driven tools for enterprise search, knowledge discovery, and task automation. However, understanding Rovo’s pricing structure is essential, especially if your team needs to keep costs predictable.
Limit 1: Per-user pricing
Rovo operates on a per-user pricing model. This can become complicated pretty quickly, because it considers any user with access to any platform Rovo is on to be part of the price. For example, if your team uses a free version of Confluence and a paid version of JSM, and Rovo is activated on both apps, any user with access to either one of those sites is considered a ‘unique’ user and you will be charged accordingly. This can mean charging for a user that needs access to Confluence but does not use it or Rovo at all. You can choose which ‘site’ within your organization has access to Rovo, but you cannot choose who has access to or is charged for using Rovo within that site.
Limit 1: Usage quotas and extra charges
Rovo’s pricing includes usage quotas to manage system resources. While it’s not currently implemented, it’s an ongoing change to the pricing and fees of Rovo. Usage quotas will make Rovo much more expensive, and will incur even more fees on top of the subscription per user.
These quotas can lead to unexpected charges if your team’s usage spikes, especially during busy project periods or seasonal demands, making budgeting more challenging.
Limit 2: Extra costs for third-party integrations
One of Rovo’s main strengths is its ability to connect with popular third-party tools, such as Google Drive, Slack, and Microsoft Teams. These integrations are not comprehensive, and Atlassian advertises ‘planned’ integrations as part of Rovo’s features despite the fact that it is quite limited in its current state.
However, these integrations can add to your costs, especially if your team frequently accesses large volumes of data from external sources. If you rely heavily on non-Atlassian platforms, these integration fees can add another layer to your budget.
Limit 3: Custom agent development expenses
Rovo also lets teams build custom AI agents (Rovo Agents) to automate repetitive tasks. While basic customization may be straightforward, developing complex agents can require more resources, especially when using Atlassian’s Forge platform.
If your team lacks in-house expertise, you might need to budget for external support, potentially driving up costs.
Rovo pricing: weighing it up
- The good: Rovo’s centralized AI features are a strong fit for teams already invested in Atlassian tools. For larger teams that rely on these capabilities, Rovo’s AI features can enhance productivity significantly.
- The bad: Between the per-user fees, usage quotas, integration charges, and potential costs for custom agents, Rovo’s pricing can be tough to budget for teams needing flexibility. For those with fluctuating usage or plans to scale, the costs may be difficult to predict.
Want something more flexible and cost-effective?
If you’re looking for a powerful AI tool without the hassle of layered fees and usage quotas, eesel AI is an option worth considering.
Unlike Atlassian Intelligence and Rovo, which rely on per-user fees and can have unpredictable costs, eesel AI keeps things simple with a flat-rate pricing model that’s built to scale with your team. And, here’s how:
Flat-rate, quota-free pricing
One of eesel AI’s biggest strengths is its flat-rate pricing. You pay a single, predictable rate that doesn’t change based on the number of users or the volume of usage. Instead, eesel provides a monthly interaction limit. When you reach the limit, you can choose to purchase more interactions. No automatic charges or fees.
This means no surprises in your budget if your team size fluctuates or if you experience periods of high activity.
With eesel AI, everyone on your team can access the AI features without worrying about added costs for each user or usage spikes. It’s a straightforward setup that makes budgeting easy and predictable, no matter how your team’s needs evolve.
Unlimited integrations at no extra charge
eesel AI also connects smoothly with popular third-party tools, such as Google Drive, Slack, and Microsoft Teams, without adding extra fees for each integration.
For teams that work across multiple platforms, this flexibility makes all the difference. It means you can integrate eesel AI with all your tools, allowing for centralized data access without the extra costs that can creep up with Rovo’s integration model.
Scalable for teams of all sizes
eesel AI’s pricing model is built to adapt as your team grows. Whether you’re a small team testing AI for the first time or a large organization with comprehensive AI needs, eesel’s flat-rate model provides a flexible solution.
You can add or remove users as needed without worrying about increased costs. This makes eesel AI ideal for teams expecting to grow or those with seasonal changes in user count. You won’t need to predict or limit user numbers to control your expenses – just add new members as you go.
With the Team plan, you can get up to 3 bots for whatever your needs might be.
Bottom line: finding the right AI fit for your team
Atlassian Intelligence and Rovo bring powerful tools to boost productivity and streamline collaboration, especially for teams already using Atlassian products. But their layered pricing – with per-user fees, usage limits, and extra costs for integrations – can make it tough to budget if your team needs more flexibility or plans to grow.
For teams deeply invested in Atlassian’s ecosystem, Atlassian Intelligence’s task automation and Rovo’s cross-platform search can be great for productivity – especially when usage is steady. But if you’re looking for a simpler, more predictable AI solution, eesel AI might be a better fit.
eesel AI offers flat-rate, quota-free pricing, and unlimited integrations, so you get robust AI features without any surprise fees. This makes it ideal for teams with changing needs or growing headcounts.
In the end, it all comes down to your team’s budget and growth plans. If you’re looking for AI-powered support without complex pricing, eesel AI provides a streamlined, cost-effective solution that’s flexible and easy to manage.
FAQs
1. What are the main pricing challenges with Atlassian Intelligence and Rovo?
Atlassian Intelligence and Rovo charge per user and have usage quotas, which can make costs unpredictable for teams with varying sizes.
2. How do Rovo’s usage quotas impact budgeting?
Rovo limits the number of searchable items and actions, and exceeding these quotas results in extra fees, complicating budget planning.
3. Why is eesel AI more budget-friendly than Atlassian Intelligence and Rovo?
eesel AI offers flat-rate, quota-free pricing, allowing teams to expand without worrying about increased costs or usage limits.
4. How do third-party integration costs compare between Rovo and eesel AI?
Rovo charges for heavy data use from integrations, while eesel AI includes unlimited integrations without extra fees.
5. How does eesel AI simplify cost management?
eesel AI’s flat-rate pricing means no per-user charges, usage limits, or surprise fees, making budgeting straightforward.
