Automate frontline support
Draft replies and assistance
Route, edit or tag tickets
Chatbot on your site
Instant answers for your team
Instant email & ticket drafts
Over 100+ apps supported
AI live chat for ecommerce
Assist your agents in real time
Answer customer questions
Answer service desk queries
Help your team operates
Support service management
Thoughts on everything AI, customer support and sales.
Stereolabs is a perfect example of how you don’t need to be some massive corporation to make smart use of AI. By plugging eesel into their existing tools, they took a major headache off their team’s plate.
Katelin Teen
By bringing in eesel AI, PlanIT Geo didn’t just tweak its support process – it gave the whole team a leg up. They now have an assistant that handles the busywork of finding information and lets them focus on what they do best: helping communities build greener, healthier futures.
For Oil-Stores, eesel was a perfect fit. They needed something that could speak their language, connect to their existing tools and many product pages, and, most importantly, be customized to do real e-commerce work like looking up orders and searching products.
It plugged right into their Zendesk setup with a single click, so they didn’t have to change how they worked. The AI Actions were powerful enough to handle their detailed tagging system right away, but they were also easy to set up.
Localcoin went from putting out support fires to having a smooth, automated system that actually helps them grow. Their story is a great example of how smart AI automation – with custom actions and a multi-bot team – can solve real-world business problems and keep customers happy.
At the end of the day, eesel wasn’t just another chatbot for Years.com. It was the glue that connected their helpdesk (Gorgias) to their store (Shopify) and all their internal knowledge.
In such a careful industry as healthcare and medical procedures, being careful about how patient questions are handled is essential. Being able to carefully prompt and customize the prompt to include clear parameters and guardrails is why eesel AI is able to handle these types of queries with care.
eesel AI was a good fit for Gridwise because it didn’t force them to change how they work – it just made their existing process way better.