The
Paperclip
Thoughts on everything AI, customer support and sales.
Refurbly – making environmentally responsible choices with eesel AI
Refurbly uses eesel on their website to help customer self serve their queries and escalates to their Freshdesk agents as needed.
SnappCar: transforming their Zendesk customer service in a snap
SnappCar, a popular sustainable car rental business, uses eesel AI to assist with their Zendesk inquiries. They’ve added eesel AI directly into their Zendesk messaging system.
Soliduct AB providing quality products and service to their customers
Soliduct AB uses a couple of eesel AI bots to handle different brands and keep all of their information separate, but organized.
Game, set, support: How Six Zero Pickleball rallied with eesel AI
Read about how Six Zero Pickleball has used eesel AI to help with their Front support and live chat.
Billwerk+ helps customers self-serve through their eesel AI live chat
Billwerk+ use eesel AI with their Confluence and Slack to provide answers over their company knowledge. They have implemented a live chat for their help centre which has seen operation costs decrease and self-serve increase.
British School Jakarta uses eesel AI to simplify access to information
British School Jakarta is making use of eesel AI to easily provide both their staff and students with critical information.
Picnic chooses eesel AI’s extension to draft responses to tickets
Read about how Picnic uses eesel AI to quickly draft responses to tickets and speed up their support in multiple languages.
PREA finds a home for eesel AI inside their workflow
The PREA Group is one of the leading company for data-driven real estate and tech solutions in the world. They’re using eesel AI’s multibot capabilities to get faster access to information and as a testing ground for new implementations before they go live.