The
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Thoughts on everything AI, customer support and sales.
The ultimate AI guidebook for Google Docs: AI for your company wiki
For everything AI and Google Docs, look no further. Setup guides, top tips, complicated questions untangled for Gemini and AI for Docs.
Your ultimate Zendesk AI guidebook: AI for customer support
For everything AI and Zendesk, look no further. Setup guides, top tips, complicated questions untangled.
A guide to Confluence Data Center
In this guide, we’ll break down what makes Confluence Data Center so powerful, how it compares to Confluence Cloud, and why it might just be the solution you’re looking for.
How to build a chatbot with eesel AI: A quick guide
Learn how to build an AI chatbot with eesel AI in 5 minutes. Connect with your website, Slack, or Teams, and automate your frontline today!
The must-track metrics in AI customer service
Learn how to measure the impact of AI on customer service. Track, improve and optimize AI to reduce costs and increase customer satisfaction.
Bots vs. AI agents: How to choose the best solution for your business
For customers today, fast, personalized service has become a non negotiable. To rise to this challenge, today’s companies must work with automation tools like bots and AI agents.
How to build a customer support knowledge base
Learn how to build a customer support knowledge base that helps your team, speeds up ticket processing, and improves customer satisfaction.
Connect ChatGPT with Freshdesk in just a few minutes
Connecting ChatGPT to Freshdesk is simple. Plus, it barely takes 5 minutes. In this guide, you can learn how to start integrating now.