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Thoughts on everything AI, customer support and sales.
Complete guide to Intercom AI agents in 2025
Intercom AI agents are designed to go beyond scripted replies, offering smarter ways to handle support conversations. However, we’ll take a closer look at how they work and when alternative tools like eesel AI could be worth considering.
How to implement Intercom’s Fin AI copilot: A complete guide
Thinking about adding the Intercom AI copilot to your support stack? This guide breaks down everything—from setup to pricing—and why tools like eesel AI might give you more flexibility.
How to integrate and optimize GPT-4o for Zendesk support
The launch of GPT-4o has advanced AI as a whole. Learn how to make use of it within your Zendesk support platform.
Complete Zendesk GPT integration tutorial for 2025
Learn how to integrate different GPT options within Zendesk. Get the best options and the strategies needed for successful implementation.
Zendesk AI autoreply examples & quick setup guide
Stop drowning in support tickets! Automate responses, cut wait times, and boost efficiency with Zendesk AI autoreplies.
Complete guide: How to set up Zendesk AI assistant
Struggling to handle a large amount of tickets? Learn how to set up a Zendesk AI assistant to help alleviate all the downward pressure.
Complete Zendesk AI automation setup guide for 2025: Step-by-step tutorial
Get a full guide on how to set up AI automation within Zendesk. Learn step-by-step how to implement AI successfully in your helpdesk.
How to automate Zendesk ticketing with AI in 2025: A complete guide
Tired of endless support tickets? See how AI-powered automation in Zendesk helps teams resolve issues faster and keep customers happy.