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Guides

E-commerce AI customer support: 2025 guide

E-commerce support gets messy fast. This guide unpacks how AI fits into the picture, what it can actually help with, and how to make it work for your team.

Kenneth Pangan

Kenneth Pangan

Writer
Chat

Chatbase AI review 2025: Features, pricing and top alternatives

Chatbase helps you build simple chatbots from your own content—but can it scale with growing teams?

Kenneth Pangan

Kenneth Pangan

Writer
Guides

How to build an AI knowledge base in 2025

Managing a knowledge base can feel like organizing The Library of Babel—an endless maze of information where finding the right answer is a constant struggle.

Kenneth Pangan

Kenneth Pangan

Writer
Chat

Gorgias Live Chat: Go manual or automate with AI?

Gorgias Live Chat is a solid choice for ecommerce support, but it can become expensive once you add automation.

Kenneth Pangan

Kenneth Pangan

Writer
Chat

Conversational AI vs chatbots: A complete comparison guide

Chatbots and conversational AI may sound similar, but they deliver very different features and capabilities.

Kenneth Pangan

Kenneth Pangan

Writer
Gorgias AI

Gorgias AI review: A complete guide for e-commerce support

Gorgias AI promises faster replies and smoother workflows—but is it the right fit for your support team?

Kenneth Pangan

Kenneth Pangan

Writer
Gorgias AI

Gorgias AI pricing: Complete 2025 cost breakdown and guide

Gorgias AI’s pricing can add up fast with automation and overage fees. This guide explains every cost and compares it to eesel AI’s simpler, scalable plans.

Kenneth Pangan

Kenneth Pangan

Writer
Guides

Intercom Fin 2: What’s new, features, and setup guide

Intercom Fin 2 builds on its AI copilot with smarter automation and better agent collaboration. While it’s a strong option for teams already using Intercom, it’s worth comparing against more flexible and affordable tools like eesel AI.

Kenneth Pangan

Kenneth Pangan

Writer