Thoughts on everything AI, customer support and sales.
Zendesk Bots and AI: How to Set Up and Common Issues
Set up a Zendesk AI bot, and learn the difference between bots and Generative AI. Here are the common issues, pricing concerns, and options.
Zendesk ChatGPT Integration: A Practical Guide to AI-Powered Customer Support
Here are the key benefits (and a handy setup guide) of ChatGPT in Zendesk. Improve ticket management while increasing your response times.
How to Optimize Your Zendesk AI Bot: A Step-by-Step Guide
Discover how top companies leverage AI for your customer support and learn strategies to boost customer satisfaction and streamline support.
Zendesk Answer Bots: A Step-by-Step Guide to Setup and Optimization
Learn how to activate, optimize, and enhance customer support efficiency by setting up your Zendesk answer bots the right way.