The
Paperclip

E-commerce support gets messy fast. This guide unpacks how AI fits into the picture, what it can actually help with, and how to make it work for your team.

Chatbase helps you build simple chatbots from your own content—but can it scale with growing teams?

Managing a knowledge base can feel like organizing The Library of Babel—an endless maze of information where finding the right answer is a constant struggle.

Chatbots and conversational AI may sound similar, but they deliver very different features and capabilities.

Gorgias AI promises faster replies and smoother workflows—but is it the right fit for your support team?

Thinking about adding the Intercom AI copilot to your support stack? This guide breaks down everything—from setup to pricing—and why tools like eesel AI might give you more flexibility.

Tired of your support team drowning in repetitive tickets? This guide shows how to bring AI into your Zendesk setup to automatically handle common customer questions.

Managing an ever-growing ticket queue can be overwhelming for support teams. Zendesk AI ticket classification aims to solve this by automating ticket tagging, routing, and prioritization. But how well does it work in practice?