• Product
    • Helpdesk AI

      Automate frontline support

    • Teammate AI

      Automate team questions

    • Livechat AI

      Chat bubble on your site

    • Integrations

      Connect AI with your tools

  • Resources
    • Blog
    • Customer Stories
    • Help Center
  • Pricing
Chat

How to implement Intercom’s Fin AI copilot: A complete guide

Thinking about adding the Intercom AI copilot to your support stack? This guide breaks down everything—from setup to pricing—and why tools like eesel AI might give you more flexibility.

Kenneth Pangan

Kenneth Pangan

Writer
Support

How to set up an AI response generator in Zendesk

Tired of your support team drowning in repetitive tickets? This guide shows how to bring AI into your Zendesk setup to automatically handle common customer questions.

Kenneth Pangan

Kenneth Pangan

Writer
Support

Zendesk AI ticket classification: Complete rundown in 2025

Managing an ever-growing ticket queue can be overwhelming for support teams. Zendesk AI ticket classification aims to solve this by automating ticket tagging, routing, and prioritization. But how well does it work in practice?

Kenneth Pangan

Kenneth Pangan

Writer
Support

How to improve your Zendesk response time with AI

Learn how to use AI to improve your Zendesk response times. Don’t lose customers due to slow ticket processes, get AI to handle tickets.

Iohan Chan

Iohan Chan

Writer
Support

Which is better for Zendesk: eesel AI or Forethought?

There are many AI options for Zendesk, but between eesel AI and Forethought which is better for you? Learn about what makes them different.

Iohan Chan

Iohan Chan

Writer
Support

Transform your Shopify support with AI: A complete integration guide

Shopify is promoting AI solutions to help with customer service on their platform. Get information on how eesel AI makes it so much easier.

Iohan Chan

Iohan Chan

Writer
Guides

How to optimize Zendesk AI escalation: A practical guide

Get a practical guide on how to optimize Zendesk’s AI escalation. Get insight on what makes it run and how to make it work better for you.

Katelin Teen

Katelin Teen

Editor
Sales

Comparing eesel AI and Gleen AI (Alhena): Which is the best e-commerce support for Zendesk?

Gleen AI—Oh, I mean Alhena AI… a new name, but is it a better product? We compare Gleen AI with eesel AI to see which truly delivers for Zendesk e-commerce support.

Kenneth Pangan

Kenneth Pangan

Writer