The
Paperclip
Thoughts on everything AI, customer support and sales.
A complete guide to Zendesk AI agents: Setup, costs, and best practices
A complete guide for Zendesk AI agents. What can they do? How much do they cost? Are they worth it and what are the alternatives?
How to customize your Zendesk AI bot
Customize eesel AI for your Zendesk like a pro – so its conversations flow naturally and are super helpful for your users.
What is an intelligent assistant for Zendesk?
Intelligent assistants do the tasks you don’t want to. Automate your Zendesk and boost your support game with an intelligent assistant.
Reports and AI insights for Zendesk with eesel AI
In a perfect world, AI would start off working well… perfectly! Sadly though, that’s a rare case. Let us help you use AI insights and reporting to make perfect happen.
How to connect Zendesk with your Google Docs
Connect your Zendesk and Google Docs with one simple process. Instant info, links to sources, and AI insights and actions.
Your ultimate Zendesk AI guidebook: AI for customer support
For everything AI and Zendesk, look no further. Setup guides, top tips, complicated questions untangled.
How to connect Zendesk to your Confluence wiki
Your team will be happy to be able to minimize manual tasks, your customers will be happy to access accurate, instant replies.
How draft replies with AI in Zendesk
Imagine opening your first Zendesk ticket of the day, and with one click you have a tailored response ready—before you’ve even read through the ticket properly.