• Product
    • Helpdesk AI

      Automate frontline support

    • Teammate AI

      Automate team questions

    • Livechat AI

      Chat bubble on your site

    • Integrations

      Connect AI with your tools

  • Resources
    • Blog
    • Customer Stories
    • Help Center
  • Pricing

Get a Big Commerce AI chat
in a few minutes.

Teach an AI your company’s documentation. Plug it into Slack, Microsoft Teams your help desk or even make an AI chat bubble and get instant answers for any question. All it takes is a few clicks.

Join 100s of other teams

How to set up ChatGPT for Big Commerce in minutes.

Train a Big Commerce AI chat on any knowledge.

Google Docs

Train the AI chat on your company’s Google Docs.

Zendesk

Use past support replies, help center or macros to give eesel AI a quick start.

Confluence

Train the AI on your Confluence pages and spaces.

This Big Commerce AI chat can learn from any doc

From Confluence and Notion to PDFs and CSVs, you can train the AI with any content.

Integrate the Big Commerce AI chat in different ways.

Teammate AI

Teach AI your Big Commerce and docs, and supercharge your team with instant answers for any question.

Helpdesk AI

Use your docs and past tickets to train the AI, and let it draft tailored replies for new tickets or fully handle frontline support.

Livechat AI

Plug an AI chat bubble on your website to support or sell 24/7, all on auto pilot.

Not just Big Commerce AI. eesel AI works with any app.

No training on your data

We have contractual agreements with our AI subprocessors that prohibit the use of customer data to train their models.

Secure encryption

When you use eesel AI, your data is encrypted in-transit using TLS 1.2 or greater.

Advanced permissions

Specify who can do and create what, with granular precision.

GDPR & CCPA

We have mapped our privacy program to the GDPR and other global privacy regulations.

EU data residency

All data can stay, and never leave, the European Union.

SOC 2 Subprocessors

Pinecone is the vector database we use to store data and it is SOC2 (Type 2) compliant.

See how Big Commerce AI is a game changer.

eesel AI bring us the right articles quickly, and creates well formed on-brand responses.

Eddie Stephens

Service Desk Lead, CartonCloud

eesel AI saves us time by making employees more self-served and knowledgeable.

Flemming Ottosen

Development Director, Simployer

100% of our staff surveyed have reported that eesel AI is beneficial in their work.

Jon Miron

Director of Support and Operations, Product at Yellowdig

Loved by 100+ customers.

With over 500k AI replies generated and $10 million in improved efficiency, see how companies big and small use eesel to improve sales and support.

Try Big Commerce AI chat today for free

It only takes a few minutes to get set up.