• Product
    • Helpdesk AI

      Automate frontline support

    • Teammate AI

      Automate team questions

    • Livechat AI

      Chat bubble on your site

    • Integrations

      Connect AI with your tools

  • Resources
    • Blog
    • Customer Stories
    • Help Center
  • Pricing

Get a Document 360 AI chat in a few minutes.

Teach an AI all your Document 360. Plug it into Slack, Microsoft Teams, your help desk or even make an AI chat bubble and get instant answers for any question. All it takes is a few clicks.

Join 100s of other teams

How to set up ChatGPT for Document 360 in minutes

Find any answer instantly with a Document 360 AI chat.

AI chat based on your Document 360

eesel AI learns from your support pages, then shares instant answers based on them.

Full control of your AI chat replies

Customize exactly what the AI knows, how it writes and incrementally teach it more.

Zero hallucination

AI will only reply based on the content you train it on. It will never reply with other knowledge.

Document 360 AI chat, and other sources too

From Confluence and Google Docs to PDFs and Notion pages, you can train the AI chat on any content.

A Document 360 AI chat for any situation.

Teammate AI

Teach AI your Document 360 and docs, and supercharge your team with instant answers for any question.

Helpdesk AI

Train eesel AI on your documentation and past tickets, and let it draft tailored replies for new tickets, or fully handle frontline support.

Livechat AI

Place an AI chat bubble on your website to support or sell 24/7, all on auto pilot.

Not just a Document 360 AI chat.
eesel AI works with any app.

Document 360 AI chat.
Secure by design.

No training on your data

We have contractual agreements with our AI subprocessors that prohibit the use of customer data to train their models.

Secure encryption

When you use eesel AI, your data is encrypted in-transit using TLS 1.2 or greater.

Advanced permissions

Specify who can do and create what, with granular precision.

GDPR & CCPA

We have mapped our privacy program to the GDPR and other global privacy regulations.

EU data residency

All data can stay, and never leave, the European Union.

SOC 2 Subprocessors

Pinecone is the vector database we use to store data and it is SOC2 (Type 2) compliant.

See how a Document 360 AI chat is a game changer.

eesel AI bring us the right articles quickly, and creates well formed on-brand responses.

Eddie Stephens

Service Desk Lead, CartonCloud

Our vast documentation needed to be organised. eesel AI does a great job at doing just that.

David Kohr

System Programmer, vfm Group

eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of consistency.

Melissa Queen

Zendesk Administrator, Discuss.io

Loved by 100+ customers.

With over 500k AI replies generated and $10 million in improved efficiency, see how companies big and small use eesel to improve sales and support.

Document 360 AI blogs

Guides

Your ultimate Zendesk AI guidebook: AI for customer support

For everything AI and Zendesk, look no further. Setup guides, top tips, complicated questions untangled.

Amogh Sarda

Amogh Sarda

Founder
Confluence AI

A Guide to Confluence Data Center

In this guide, we’ll break down what makes Confluence Data Center so powerful, how it compares to Confluence Cloud, and why it might just be the solution you’re looking for.

Diane de la Cruz

Diane de la Cruz

Writer

Try a Document 360 AI chat today for free

Set up in just a few minutes.