• Product
    • Helpdesk AI

      Automate frontline support

    • Teammate AI

      Automate team questions

    • Livechat AI

      Chat bubble on your site

    • Integrations

      Connect AI with your tools

  • Resources
    • Blog
    • Customer Stories
    • Help Center
  • Pricing
Try eesel AI

AI for support, sales and more.
Free to try.

Starter
$49$39/month
Get started
For a basic public chat
  • Train on different Sources
  • Create public chat bubble
  • Up to 1 bot
  • Up to 500 interactions / mo
Team Popular
$299$239/month
Get started
For teams starting with AI
  • Everything included in Starter
  • Integrate with helpdesk
  • Integrate with Slack or Teams
  • Reports
  • Up to 3 bots
  • Up to 1,000 interactions / mo
Business
$799$639/month
Get started
For teams ready to run with AI
  • Everything included in Team
  • Train on your past tickets
  • AI actions like triage tickets or make API calls
  • Bulk simulate over past tickets
  • EU data residency
  • Unlimited bots
  • Up to 3,000 interactions / mo
Custom
Contact Sales
For a more bespoke set up
  • Everything in other plans
  • Orchestrate multiple AI agents in workflows
  • Advanced AI actions
  • Custom integrations
  • Custom data retention
  • Advanced security & controls
  • Unlimited AI interactions

Plans and features

Train on Sources

Starter
Team
Business
Custom
Google Docs
Train the bot on Google Docs.
Confluence
Train the bot on Confluence pages and spaces.
PDFs
Train the bot on PDFs.
Help centers
Train the bot on any public or private help center.
Other 100+ integrations
Connect eesel AI with practically any integration.
Bulk add and automatic sync
Add several pages as Sources and keep them in sync.

For Confluence, Google Drive and public sites.

For Confluence, Google Drive and public sites.

For all content.

Helpdesk canned replies
Train the bot on your helpdesk template replies.
Past help desk tickets
Train the bot with your past replies.

Up to 3k tickets

Unlimited

Add to Destinations

Starter
Team
Business
Custom
Chat bubble
Create an embeddable AI chat bubble.
AI copilot in helpdesk
Assistant that drafts replies for incoming queries so your agents can verify and send.
AI agent in helpdesk
AI agent that can triage and respond to incoming queries.
Chat in Slack or Microsoft Teams
Chat with the bot in your team messaging app.
AI triage tickets
Bot can take actions like editing tags and assignee for incoming tickets, so you can route tickets according to your workflows.
AI actions to make API calls or look up info in real time
Look up information in Shopify, custom databases and more for real time information when creating a reply.
Bulk simulation over past tickets
Run the AI over past tickets in bulk and compare how it goes compared to human replies.
Associate bots with specific Slack #channels
Create multiple bots and associate each to only one channel like a #sales-bot or #hr-bot.
Orchestrate multiple AI agents in helpdesk
For example, make a billing and a complaints bot with two distinct voices and training for customer questions.

Bots and interaction limits

Starter
Team
Business
Custom
Number of AI bots
The number of bots you can have working for you.

Up to 1 bot

Up to 3 bots

Unlimited

Unlimited

Number of AI interactions
Each individual AI reply generated or AI action taken is considered an interaction.

500 / month

1000 / month

3000 / month

Unlimited

API access
Create custom applications like a Telegram bot using the eesel AI APIs.

Reports

Starter
Team
Business
Custom
Past AI replies
Train your bots based on how your agents past interactions.

Only available for most recent 100 replies.

ROI reports
See how much the AI is saving you based on the number of queries the AI fully deflects.
Advanced reports
See all the gaps in your bot's training, run simulations over previous tickets and more.

Admin & security

Starter
Team
Business
Custom
No data used to train AI in general
You maintain full control over your data and it is never used to train OpenAI or any other AI model broadly.
Encrypt data at rest and transit
Your data is kept encrypted and private.
2-step verification
Ask users to verify their login with a code when they sign in.
Managed users dashboard & controls
Choose what each user can do or can't in the eesel AI dashboard.
Security & Compliance integrations
Let us meet your bespoke security requirements.
Custom data retention settings
Set up zero data retention and more.

Support

Starter
Team
Business
Custom
Priority support
Get help with any questions you need fast.
Customer Success Manager
Work with our experts to set the AI up for you, exactly as you need.

Used by the world’s most innovative teams

Read customer stories

This has become our first point of call for answers to our customer's questions.

Vincent Fletcher

CEO, CartonCloud

It's made it easy for anyone to get their questions answered without waiting for hours.

Manthan Shah

VP Operations, Bare

With 5 engineers supporting a large team, eesel AI saves us time by answering all the questions for us, right in Slack based on on our Confluence.

Matthew Jackson

DevOps, Drift

Loved by 100+ customers

With over 500k AI replies generated and around $10 million in improved efficiency, see how companies big and small use eesel AI to improve sales and support.

Read customer stories

Questions & answers

Yes. When you sign up to eesel AI, you’ll get 7 days to test everything out.

Privacy is at the heart of everything we do at eesel. The data you provide access to is available only for your own dedicated AI and no one else. It’s encrypted at rest and transit, and securely stored in a SOC2 Type II certified vector database. You don’t need to give API access to your tools. You have complete control over which content you share with eesel or revoke access to. You can read more about all this here.

We have Atlassian marketplace applications like ChatGPT for Confluence, and support payments via the Atlassian Marketplace. Some teams prefer to do this at simplifies procurement and billing. If you’re looking to do the same, please reach out to support at hi@eesel.app and we’ll share more details. Note that the price for eesel AI is broadly the same no matter how you choose to pay (via Atlassian or directly).

Simply follow these steps:

  1. Log in to your eesel AI account
  2. Tap your bot’s icon in the top left corner of eesel AI.
  3. Select ‘Settings’ and then tap ‘Manage Account’
  4. Enter your email address
  5. We’ll flick you an email you can use to access your invoices

There is no hidden surcharge pricing. You will simply receive an email notification that you have hit the limit and the AI will stop functioning as expected until you purchase additional interaction credits or upgrade your plan.

You can cancel your plan at any time through your account settings. To do so, follow these steps.

  1. Log in to your eesel AI account
  2. Tap your bot’s icon in the top left corner of eesel AI.
  3. Select ‘Settings’ and then tap ‘Manage Account’
  4. Enter your email

We’ll email you login details to change your payment details and cancel your plan.

When your payment lapses, we’ll be in touch by email to let you know. All your bots will be put on pause until you’ve updated your payment details. As soon as we receive your payment, everything will pick up again from where we left off.

Yes. You can change your payment method in your eesel AI account.

  1. Log in to your eesel AI account
  2. Tap your bot’s icon in the top left corner of eesel AI.
  3. Select ‘Settings’ and then tap ‘Manage Account’
  4. Enter your email

We’ll flick you an email where you can log in and manage how you pay.

Try eesel AI for free

It only takes a few minutes to get set up.

Try eesel AI