With eesel, we can find specific answers to questions extremely fast. We have seen up to 80% time savings.

Alex Capurro
Chief Innovation Officer, Global Pay
Common questions
Tasks fall into three categories based on complexity:
Each task covers the entire interaction — one ticket or chat session equals one task, no matter how many messages go back and forth.
It depends on the type of work. A support ticket counts as one task no matter how many replies or follow ups happen within it. A chat session with a customer is also one task, regardless of how many messages are exchanged. A blog post counts as one task per run, which includes the research, writing, and SEO optimization. Dashboard questions are light tasks and are free. You're never charged per message, per reply, or per draft revision.
Yes. Sign up and get $50 in free usage with every feature unlocked and no restrictions. No credit card required to get started.
No. You can sign up and start your free trial without entering any payment information. You'll only need to add a credit card once you've used your $50 free allowance and want to continue.
Your agents will pause. To continue, add a payment method and set a usage limit in your dashboard. You're in full control of when and how much you spend.
You're invoiced based on what your AI actually does each month. At the end of each billing cycle, we total up the tasks your agents handled and charge accordingly. No platform fee, no monthly minimum, no commitment.
Here are some examples for support tickets:
You can also do a gradual rollout. If your team handles 1,000 tickets a month but you only route 200 to your AI, you only pay for those 200 ($80). You're never charged for tickets your human agents handle.
Stripe handles invoicing automatically. An invoice is generated each month according to your usage.
Yes. You can set a monthly usage limit so your agents will never charge beyond what you've set. The default limit set is $250, and you can adjust it anytime from your dashboard. Once you hit your limit, your agents pause automatically so there are no surprise charges. You'll get email alerts at 50%, 75%, and 100% of your limit so you always know where you stand.
Your agents will stop running and you'll never be charged beyond your set limit. To resume, just increase your limit in your dashboard. If you ever see a charge that doesn't look right, contact our support team and we'll sort it out.
You only pay for what your AI does. Low volume means a low bill. If your agents don't handle any tasks, you don't pay anything. It's fully flexible with no platform fee and no monthly minimum.
Yes. Helpdesk agents, blog writers, and e-commerce agents all run under one account. Each agent can be set to run independently with its own knowledge sources. Billing is charged according to tasks run by each agent, categorized as light, regular, or heavy tasks. Your invoice will reflect usage across all your agents.
AI resources are used on every task, whether the result is perfect or not, so tasks are billed regardless of outcome. However, if you're seeing repeated issues or unexpected charges, reach out to our support team. We'll help troubleshoot and make it right.
Yes. Go to Workspace Settings > Billing in your dashboard and manage your subscription through Stripe. No lock in and no cancellation fees. If you run into any issues, contact us and we'll help.
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$50 free usage. Everything unlocked. No credit card required.