• Product
    • Helpdesk AI

      Automate frontline support

    • Teammate AI

      Automate team questions

    • Livechat AI

      Chat bubble on your site

    • Integrations

      Connect AI with your tools

  • Resources
    • Blog
    • Customer Stories
    • Help Center
  • Pricing

Instant replies.
All customers.

Add a custom AI chat to your site so customers get instant answers, all on auto pilot.

Join 100s of other teams

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Teach the AI
what you know

Website

Train the AI on your website and help center.

Helpdesk

Train the AI on your past support replies, help center or macros.

Shopify

Train the AI on your products, descriptions and prices.

Train on company docs

From Confluence and Google Docs to PDFs and Notion pages, you can train the AI on any content.

Set up and customize
in only a few minutes.

Train, test and customize the AI in a few clicks

Customize what the AI knows, how it talks, how it looks and test it out - all
from your eesel AI dashboard. It only takes a few minutes.

Zero hallucination

The AI will only reply based on how you train it, and nothing else.

Works in any language

Powered by ChatGPT under the hood, the AI works with most languages out of the box.

Quick installation

Simply insert the code snippet on your website, help center or app.

"It helps solve the issues our customer face very quickly... Our first time to response has dramatically gone up."
Alton Ong
Product Designer, EntryLevel

Set up AI actions
like human hand off.

Hand off to a human when needed

Collect emails, automatically create a help desk ticket, or configure any
other hand off behavior. Control exactly when this happens.

Look up specific information and make API calls - in real time

Customize the AI to pull in additional information or take actions. Look up
Shopify info, look up tracking info, create a helpdesk ticket and more.

Evaluate and monitor
with AI insights.

Clear insights on all AI interactions

Get detailed insights on questions coming in, what the AI is saying,
gaps in the training of your AI, customer satisfaction and more.

ROI reports

Measure the deflection rate and cost savings.

Corrections

Correct any response and the AI will learn from it.

Gaps in knowledge

Automatically filter queries for which the AI needs more training.

Secure by design.
Trusted by enterprise.

No training on your data

We have contractual agreements
with our AI subprocessors that
prohibit the use of customer data
to train their models.

Secure encryption

When you use eesel AI, your
data is encrypted in-transit using
TLS 1.2 or greater.

Advanced permissions

Specify who can do and create
what, with granular precision.

GDPR & CCPA

We have mapped our privacy
program to the GDPR and other
global privacy regulations.

EU data residency

All data can stay, and never leave, the European Union.

SOC 2 Subprocessors

Pinecone is the vector database we use to store data and it is SOC2 (Type 2) compliant.

Get the eesel AI
secret edge.

eesel AI deflects 15% of Jira issues being raised, and draft replies for the rest based on our internal Confluence pages.

Jason Loyola

Head of IT, InDebted

eesel AI gathers scattered information, and makes everyone more self-served and knowledgeable.

Flemming Ottosen

Development Director, Simployer

melissa ryan

eesel AI streamlines our workflow, boosts productivity, and ensures a higher level of service consistency.

Melissa Ryan

Zendesk Administrator, Discuss.io

Loved by 100+ customers.

With over 500k AI replies generated and $10 million in improved efficiency, see how companies big and small use eesel to improve sales and support.

Helpdesk AI and Teammate AI included,
for the same price

Helpdesk AI

Teach AI your docs and past tickets, and let it draft tailored
replies for new tickets or fully handle frontline support.

Teammate AI

Plug an AI chat bubble on your website to support or sell 24/7,
all on auto pilot.

Try eesel AI for free

It only takes a few minutes to get set up.