Simployer integrates eesel AI in their Slack and Confluence.
They save time handling manual requests by using eesel to centralise their knowledge.
Employee effectiveness has increased on a day-to-day level.
eesel AI increases employee engagement, and has now been happily adopted over tools like Copilot.
Simployer, a leader in HR technology and knowledge in Scandinavia, provides advanced HR solutions and knowledge services. Its offerings include tools designed to optimize HR operations, with a strong emphasis on maximizing human potential. They have 350 employees spread across Sweden, Poland and Norway. They are responsible for helping over 12,000 customers which are made up of over 1.2 million users.
As a people-first technology, Simployer understands the importance of using the right tools to keep things simple and relevant for their employees so they can provide the best service they can for their many customers. That's why Simployer decided they needed a knowledge expert - which is where eesel AI comes in.
"Some of our employees had already been using OpenAI and Copilot for some time but we needed something more tailored for our needs to engage all employees," Flemming Ottosen says. eesel AI was the solution that enabled Simployer to allow all employees to access the same ease of access to information they'd been seeking.
A one-stop shop in Slack
Simployer is a market leader in understanding the demands of an ever-evolving digital landscape. They have always been the first to recognize the value of digital solutions, and adding apps like eesel AI to their toolkit is another example of thinking ahead. As Simployer's immense documentation and knowledge base increases and scales along with their client base, eesel AI will be there to provide up-to-date information accessible from anywhere, instantly.
"We have a lot of information in Confluence spaces and needed a turnkey solution towards Confluence," Flemming says. Their high volume of documentation now has a one-stop shop to supply information to employees when they need it, removing the necessity of manually retrieving information.
"Eesel AI helps us gather scattered information, makes employees more self-served and knowledgeable and it saves time handling manual requests." Simployer employees have enthusiastically taken to eesel AI and have already begun to feel the positive effects of having a centralized knowledge source.
Integrate and explore
Simployer utilises one bot for their Slack and a Confluence page for their interaction with eesel. They've found that it helps to gather information in one place and helps their employees to become more self-sufficient, without having to rely on asking others for information or links to documentation. They've found eesel AI particularly useful for those seeking info on "internal processes, pre-sales information and security & compliance documentation related to our products."
"Being able to provide access to a large volume of documentation through the Slack interface has been very well-received by employees," Flemming explains. They've seen an increase in employees daily productivity levels and are already looking towards adding more knowledge sources and more bots to Slack in the future. "We have already seen business impact in employees being more effective in their day-to-day work."
Why eesel AI over Copilot or ChatGPT
Some of Simployer employees had already been using OpenAI and Copilot for some time but they needed something more tailored for our needs to engage all employees. They have a lot of information in Confluence spaces and needed a turnkey solution towards Confluence. Flemming additionally adds, "We also had GDPR compliance as a requirement, and wanted a vendor that can guarantee processing in a European data center".
