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Tips, guides, and insights on AI teammates, smarter support, and building better teams.

Screenshot of Zendesk marketplace showing available GPTs.
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7 best Zendesk marketplace apps to boost support performance

Explore the top Zendesk Marketplace apps that improve support performance. From automation to analytics, these tools help teams work faster and more efficiently in 2026.

Kenneth PanganKenneth PanganMay 8, 2026
8 best AI chatbots for Shopify
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8 best AI chatbots for Shopify

If customer messages are taking over your day, an AI chatbot might be the help you need. This post breaks down eight smart options to make support easier and boost your store's performance.

Diki Dwi DiroDiki Dwi DiroMay 8, 2026
A complete guide to Zendesk support suite AI features: Capabilities, costs, and alternatives
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A complete guide to Zendesk support suite AI features: Capabilities, costs, and alternatives

Zendesk Support Suite includes some impressive AI features to help your team scale efficiently. This guide breaks down what's included, how the pricing works, and how tools like eesel AI can complement your setup.

Kenneth PanganKenneth PanganMay 8, 2026
4 best Ada CX alternatives for customer support in 2026
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4 best Ada CX alternatives for customer support in 2026

Ada CX is powerful but can be complex for some teams. If you're looking for Ada CX alternatives that offer simple setup and transparent pricing, our 2026 guide covers the top 4 options for modern support teams.

Stevia PutriStevia PutriMay 8, 2026
A practical guide to Atlassian AI: Features, pricing & alternatives (2026)
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A practical guide to Atlassian AI: Features, pricing & alternatives (2026)

Atlassian is rolling out its new AI capabilities, including Rovo, across its entire platform. In this guide, we break down what Atlassian AI is, what it costs, how to make the most of its features, and introduce a flexible complementary option for teams with diverse tech stacks.

Kenneth PanganKenneth PanganMay 8, 2026
Cresta pricing 2026: A complete breakdown and a better alternative
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Cresta pricing 2026: A complete breakdown and a better alternative

Trying to find Cresta pricing? We did the research for you. This guide covers what Cresta publishes, how to read the AWS Marketplace listings, and a transparent alternative you can try today.

Kenneth PanganKenneth PanganMay 8, 2026
Cresta review 2025: Pricing, features, and a simpler alternative
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Cresta review 2025: Pricing, features, and a simpler alternative

Thinking about Cresta AI for your contact center? Our comprehensive 2025 review dives into its features, pricing, and what actual users are saying about it.

Stevia PutriStevia PutriMay 8, 2026
A deep dive into Cresta in 2026: Features, pricing & a modern alternative
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A deep dive into Cresta in 2026: Features, pricing & a modern alternative

Is Cresta the right AI contact center platform for you? Explore our detailed review of its features, implementation, and pricing to see how it stacks up.

Kenneth PanganKenneth PanganMay 8, 2026
An honest review of Forethought AI agents by Zendesk (2026): Features, pricing & alternatives
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An honest review of Forethought AI agents by Zendesk (2026): Features, pricing & alternatives

Forethought is now part of Zendesk. Our 2026 review covers the AI agent features, sales-gated pricing model, and simpler alternatives for teams that want transparent costs and self-serve setup.

Kenneth PanganKenneth PanganMay 8, 2026

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