Blog

Explore our comprehensive Claude overview to understand Anthropic's powerful AI. We break down the pricing for Claude Pro and the API, its core features like the 200k token window, and its limitations for support automation.

Unravel the complexities of OpenAI Codex pricing. Learn about the new GPT-5.2-Codex models, how they're accessed through ChatGPT subscriptions, and their per-token API costs.

Most AI companies train models and add guardrails. Anthropic does something different: it trains Claude to have values. Here's how that process actually works.

Claude Design is included in Claude Pro, Max, Team, and Enterprise plans - but the token budget is brutal. Here's what each plan actually costs and whether it's usable.

Anthropic shipped a design tool in April 2026. Figma's stock dropped ~7%. Here's what Claude Design actually does, where it earns its keep, and what the token economics really look like.

We tested Dixa's "Customer Friendship Platform" to see if it lives up to the hype for omnichannel support teams. Here is our 2026 verdict.

We put Gorgias's AI Agent to the test. Discover if this ecommerce-native helpdesk is the right choice for your store's CX and sales in 2026.

Thinking of hiring Kayako in 2026? We reviewed its "Kayako One" plan, $1 per-resolution AI fees, and performance benchmarks to see if it still holds up.

Most companies treat live chat deflection as a way to avoid customers, but 2026 benchmarks show that 80% of routine inquiries can be solved autonomously.